🌍 Germany
| Product type | Shipping costs | Delivery time |
|---|---|---|
| Clothing & Snowboards | Free | 1–3 business days |
| Bicycles (mainland) | Free | 3–5 business days |
| Bicycles (islands) | €74.90 | 3–5 business days |
Shipping via DHL, DPD and freight forwarding with delivery notification.
🌍 EU Countries
Clothing & Snowboards:
| Countries | Order value | Shipping costs |
|---|---|---|
| Austria, Belgium, Denmark, Luxembourg, Netherlands | €0.00 – €499.99 | €9.90 |
| from €500.00 | Free | |
| Czech Republic, France, Hungary, Poland, Slovakia, Slovenia | €0.00 – €499.99 | €14.90 |
| from €500.00 | Free | |
| Bulgaria, Croatia, Finland, Ireland, Italy, Latvia, Lithuania, Portugal, Romania, Spain, Sweden, Estonia | €0.00 – €499.99 | €19.90 |
| from €500.00 | Free |
Delivery time: 3–5 business days
Bicycles:
| Country | Shipping costs | Notes |
|---|---|---|
| Austria, Netherlands, Denmark, Belgium, Italy, France, Spain | €99.90 | Freight forwarding |
Delivery time: 5–7 business days
🔄 Returns (Free of charge)
- We cover the cost of return shipping.
- Returns are possible within 30 days without giving a reason.
- Bicycles: Please contact us by email or phone before returning. We will provide instructions for return and possible pickup.
📧 vertrieb@airtracks.de
đź“ž +49 30 21963732
đź› Delivery Details
Clothing & Snowboards:
- Shipping via DHL and DPD, reliable and fast.
Bicycles:
- Delivery exclusively via freight forwarding.
- Telephone notification before delivery to arrange an appointment.
- For orders with items of different delivery times, the entire order is shipped together — delivery time is based on the item with the longest delivery time.
- Note: No delivery to Packstations or post offices.
No delivery on Sundays or public holidays.
⏱ Delivery times
| Product | Germany | EU Countries |
|---|---|---|
| Clothing & Snowboards | 1–3 business days | 3–5 business days |
| Bicycles | 3–5 business days | 5–7 business days |
đź’ł Payment Methods
Directly on the website:
- Prepayment / Bank transfer
- Credit card
- Sofort / Instant transfer
- Invoice (Klarna)
- Installment purchase (Klarna)
- Direct debit (Klarna)
- Google Pay / Apple Pay / Shopify Payments
Via PayPal Checkout:
- PayPal / PayPal Express
- Credit card
- SEPA direct debit
- “Pay later” / Installments
- Sofort / giropay
- Invoice (Ratepay)
đź“Ś Contact
For questions, you can find our contact details in the legal notice.